Breach Database / Ticketfly

Yes — Ticketfly was breached.

What happened

In May 2018, the website for the ticket distribution service Ticketfly was defaced by an attacker and was subsequently taken offline. The attacker allegedly requested a ransom to share details of the vulnerability with Ticketfly but did not receive a reply and subsequently posted the breached data online to a publicly accessible location. The data included over 26 million unique email addresses along with names, physical addresses and phone numbers. Whilst there were no passwords in the publicly leaked data, Ticketfly later issued an incident update and stated that "It is possible, however, that hashed values of password credentials could have been accessed".

What data was exposed

What to do right now

  1. Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
  2. Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
  3. Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
  4. Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
  5. Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.

Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.