Breach Database / Samsung Germany Customer Tickets
Yes — Samsung Germany Customer Tickets was breached.
- 216,333 accounts affected
- Breach occurred 2025-03-30 · samsung.de
- Verified entry in the Have I Been Pwned catalog
What happened
In March 2025, data from Samsung Germany was compromised in a data breach of their logistics provider, Spectos. Allegedly due to credentials being obtained by malware running on a Spectos employee's machine, the breach included 216k unique email addresses along with names, physical addresses, items purchased from Samsung Germany and related support tickets and shipping tracking numbers.
What data was exposed
- Email addresses
- Names
- Physical addresses
- Purchases
- Salutations
- Shipment tracking numbers
- Support tickets
What to do right now
- Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
- Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
- Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
- Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.
Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.