Breach Database / MSI
Yes — MSI was breached.
- 249,990 accounts affected
- Breach occurred 2024-07-07 · msi.com
- Verified entry in the Have I Been Pwned catalog
What happened
In July 2024, MSI inadvertently exposed hundreds of thousands of customer records related to RMA claims that were subsequently found to be publicly accessible. The data included 250k unique email addresses alongside names, phone numbers, physical addresses and warranty claims. When contacted about the incident, MSI advised that "there is no evidence the information was ever accessed" and that "the security incident we had did not trigger state data breach notification obligations" due to the absence of "(social security number, driver's license number….etc)".
What data was exposed
- Email addresses
- Names
- Phone numbers
- Physical addresses
- Warranty claims
What to do right now
- Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
- Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
- Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
- Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
- Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.
Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.