Breach Database / Free
Yes — Free was breached.
- 13.9 million accounts affected
- Breach occurred 2024-10-17 · free.fr
- Verified entry in the Have I Been Pwned catalog
What happened
In October 2024, French ISP "Free" suffered a data breach which was subsequently posted for sale and later, leaked publicly. The data included 14M unique email addresses along with names, physical addresses, phone numbers, genders, dates of birth and for many records, IBAN bank account numbers. Free advised that the numbers were "not enough to make a direct debit from a bank".
What data was exposed
- Bank account numbers
- Dates of birth
- Genders
- Names
- Phone numbers
- Physical addresses
What to do right now
- Watch your card and bank statements. Set up transaction alerts, and consider a card freeze or replacement if the exposure included full card numbers.
- Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
- Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
- Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
- Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
- Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.
Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.